What do I do with the report?
The report is designed to be actionable whether you handle updates internally, work with your current provider, or engage our team for implementation. Each recommendation includes clear explanation of the issue, why it matters, and specific steps for resolution, all prioritised by impact on your business objectives.
Do you provide specific recommendations or just identify problems?
Both. For each issue identified, we explain what's wrong, why it matters (impact on referral conversion, credibility, or talent attraction), and provide specific steps to fix it. Recommendations are prioritised by impact so you know exactly what to tackle first.
How technical is the report? Will our non-technical team understand it?
The report is written for law firm leaders, not web developers. We explain technical issues in plain language with clear business impact. For example, instead of "poor Largest Contentful Paint metrics," we say "pages load too slowly, causing prospects to leave before seeing your content."
Will the review tell us if we need a new website?
Yes. The report includes our honest assessment of whether your current site can be improved with targeted updates or whether a complete rebuild would be more cost-effective. We'll explain the reasoning behind our recommendation based on the issues identified and your firm's objectives.
What happens after the review if we want help implementing changes?
We're happy to help implement any recommendations from the review. We can provide a proposal for the specific changes you want to prioritise, or you can engage our Marketing Desk or Website services for ongoing support. There's no obligation - the review stands alone as an independent assessment regardless of what you do next.
How detailed are the lawyer profile reviews?
Each profile review assesses content quality, contact accessibility, evidence of experience, professional photography, and formatting consistency. We identify specific issues (missing contact details, credentials over experience, lack of case examples) and provide clear recommendations for improvement. These are the most critical pages for referral conversion.
Can you review our LinkedIn company page as part of the social media assessment?
Yes, the social media review in the Full package assesses your firm's presence across all platforms you're active on - LinkedIn, Facebook, Instagram, Twitter/X, etc. We evaluate profile completeness, content quality, posting consistency, and alignment with your firm positioning.
Do you review content in languages other than English?
We can assess the technical performance, design, and structure of multilingual sites. However, content quality assessment is limited to English. If your site includes significant content in other languages, we recommend having a native speaker review that content separately.
Can you review our competitors' websites?
No, our reviews focus exclusively on your firm's digital presence. However, during the walkthrough session, we're happy to discuss how your site compares to market standards and where you have opportunities to differentiate from other firms in your area.
Do you provide ongoing monitoring after the review?
The review is a point-in-time assessment. For ongoing monitoring and updates, our Marketing Desk service includes regular website reviews and content management.